Belgium 20/07/2023

Collaborative approach to enhance processor and packhouse efficiency

 

"Trusted togetherness" is a concept used within TOMRA Food to describe its objective of fostering close cooperation with processors and packhouses to become their trusted partner. This collaboration enables TOMRA Food to customize sorting and grading solutions for each customer by gaining a deep understanding of their unique operational challenges and priorities.

Examples of TOMRA's business partnerships illustrate how they create greater value for customers. In 2022, ICOEL became TOMRA Food's integrated business partner for Europe and a partner in cherry solutions for Latin America. ICOEL specializes in designing and manufacturing fruit handling, processing, and packaging equipment. Their solutions seamlessly integrate with TOMRA's offerings, enabling processing and packing plants to benefit from both companies' machinery. 

TOMRA Food also collaborates closely with machinery distributor Luciano Aguilar, representing various manufacturers and acting as TOMRA's exclusive agent in Spain and Portugal. This partnership provides customers with complete line solutions, combining TOMRA's sorting and grading technologies with Luciano Aguilar's expertise.

The partnership between TOMRA Food and Jose Borrell, a provider of comprehensive lines for shelling, sorting, grading, and packing almonds, is another powerful collaboration. Beyond almonds, Borrell's expertise extends to designing lines for hazelnuts, pistachios, seeds, chopped carob, locust beans, plums, and various other nut products. TOMRA has appointed Borrell as its exclusive agent in Spain and Portugal for sorting solutions dedicated to nuts and dried fruit.

By synergizing Borrell's full-line proficiency with TOMRA's world-class sorting and grading technologies, processors obtain highly effective interconnected solutions. Moreover, customers only have to engage with a single party throughout the process, streamlining the potentially complex aspects of line design and machinery specifications. 

Benefits for machine users

The joint work between TOMRA and its business partners brings numerous advantages for processors and packhouses, including better-integrated line solutions, improved line performance, and reduced downtime. Access to machine data through TOMRA Insight empowers businesses to make informed operational and strategic decisions. Customers also benefit from streamlined communication with solutions providers, consistent professionalism in service and support, global coverage, and faster access to spare parts. The ability to log into machines remotely ensures 24/7 support, and issues between equipment from different manufacturers are resolved collaboratively. Integrating machine operation and in-house maintenance training is made more efficient, while the combined expertise of TOMRA and its partners accelerates the development and introduction of new solutions to the market.

If you wish to know how your business would benefit from partnership with TOMRA, send your inquiry